Reward Operations Intern

About us

GRG India is a SAAS company providing products in incentive and reward management. Our SAAS product – “My Incentives” helps companies engage and incentivize their Sales teams, customers, and channel partners. Our clients include some of India’s top brands across BFSI, FMCG, Construction, IT, Agro Chemicals, and Automotive industries.

‘My Incentives’ is a b2b, no-code enterprise SaaS product. We automate the end-to-end sales and channel incentive process, typically for large companies with 2,000+ member strong frontline and channel sales teams.

Specifically, we keep our clients’ brands and sales top of mind for the sales and channel sales reps via:

Automating the admin hassle of executing and calculating sales incentives Our sophisticated, real-time engine ingests and transforms the data and calculates incentives in real time
Gamifying and motivating front line and channel sales teams
Providing visibility to the regional sales leadership
Driving zero leakages and zero fraud in incentive payouts

Reports to

AVP – Reward Operations

3 best things about the job

Work in a rapidly evolving industry where scalable tech products have a huge impact
Work in a product environment which provides a greater scope for growth
Exposure to new technologies and processes

Responsibilities of the role

Responding to customer inquiries and complaints
Providing product or service information
Processing orders, forms, and requests
Maintaining a record of customer interactions
Following up to ensure resolution

What you will need

Excellent communication skills
Proactive
Problem solving, go getter attitude
Quick learner
Ensures the assigned task is completed within the timelines with perfection
Candidate with previous internship experience will be preferred.

Additional Details:

Employment type: Intern (9 months)
Work Mode: On site
Candidate are required to join immediately
Monday to Friday – 5-day work week.
Stipend: 10,000 per month

Reward Operations Intern