Software Engineer Manager
Customer Success Executive
No of Vacancies : 1
Working Location : Mumbai (Hybrid, Flexible Timing)
GRG India is a leading provider of end-to-end loyalty management services in India. Our business provides solutions to engage, motivate and Reward people.
We offer a mix of both SAAS products and bespoke solutions to help our clients engage and incentivize their employees, customers, and channel partners.
Our clients include some of India’s top brands across BFSI, FMCG, Construction, IT, Agro Chemicals, and Automotive industries.
Some examples of our products
Buzzz – A comprehensive Reward and social recognition product for employee engagement that helps drive performance and innovation at the workplace. It is designed to empower business, from accelerating employee engagement to helping appreciate good work and motivating employees to deliver on business objectives.
My Incentives – Gamified incentive platform to drive performance for sales teams and channel partners.
My Supercheques – Dynamic and scalable Reward platform designed to incentivize and recognize in real-time by issuing digital e-codes. This can be used for promotions and as a quick and easy Reward for Employees and Channel as well. Employees can turn their e-codes into digital or physical gift card Rewards.
3-5 Years of Software Development experience with relevant technologies
Minimum 3 years experience in either CI (codeigniter) or Laravel
We are looking for a PHP developer responsible for the development and maintenance in our suite of SAAS based software products. You will be working alongside other engineers and developers working on different layers of the infrastructure.
Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential. You will also be required to act as a module/team lead, thereby guiding junior team members in tasks such as code review, design, task management, etc.
Develop Web/App based solutions in PHP and PHP based frameworks (CodeIgniter/Laravel) having a Service Oriented Architecture (REST/SOAP)
Work on integration of 3rd Party libraries as required by the product
Lead a group of team members, responsible for end-to-end development and delivery of a particular module
Deployment of applications to servers of different environments
Unit-testing code for robustness, including edge cases, usability, and general reliability
Ensure the quality of the end product while adhering to quality norms
Creating Technical documentation wherever applicable
Collaborate with cross-functional teams to define, design, and ship new features
Take part in requirement understanding and contribute to solution of the requirement
Should have a sound experience in PHP, MVC Frameworks, Code Igniter.
Should have a strong knowledge of MySQL databases and of relational databases
Should have experience in code review and leading a team
Should have prior experience in deployment and delivery
Knowledge of Angular JS, Node JS will be considered as an added advantage
Proficient understanding of code versioning tools, such as Git
Familiarity with continuous integration
GRG India is an enterprise SaaS company. We simplify reward and incentive delivery for employees, sales teams and channel partners and provide an end-to-end solution for incentive management. Our clients include some of India’s top brands across BFSI, FMCG,, IT, and Automotive industries.
We have 2 SaaS products:
My Incentives – This is an end-to-end software to calculate and deliver incentives for enterprises to drive performance for sales teams and channel partners.
Buzzz – a comprehensive Reward and recognition product for employee engagement that helps drive performance and innovation at the workplace. It is designed to empower business, from accelerating employee engagement to helping appreciate good work and motivating employees to deliver on business objectives.
This role reports to
Customer Success Manager
3 best things about the job
- Play an integral role in ensuring success for program performance.
- Actively identify development opportunities for yourself to ensure Performance Excellence
- Build strong relationships with internal departments to ensure understanding of proposition
Responsibilities of the role
- Execution of program deliverables in coordination with the client and internal stakeholders – as per agreed SLAs and quality expectations
- Managing complex program data and MIS
- Daily program related activities throughout the program life cycle
- Develop and manage strong relationships with other internal departments to ensure outstanding service and solutions
- Ability to coordinate and manage multiple programs
What you will need
- Advanced level MS Excel proficiency including data analysis will be added advantage.
- 1 to 2 years of experience in similar role.
- Ability to work with multiple internal and external stakeholders.
- Excellent verbal and written communication skills.